rfb77 Terms and Conditions

General Provisions

rfb77 (hereinafter referred to as "Platform", "we" or "us") is an online betting and casino service provider. These terms and conditions ("Terms") form a legally binding agreement for all individuals ("Users") who use the platform.

By using our website, mobile site or app, or by creating an account, you agree to comply with these Terms, our Privacy Policy and our Responsible Gaming Policy.

1.1 Definitions

• "Platform" refers to the rfb77 website, application and all related services.
• "User" refers to any person who is registered on or uses the platform.
• "Account" refers to the personal profile created through registration.
• "Funds" refers to money deposited into an account.
• "Bonus" refers to promotional money or benefits provided by rfb77.

1.2 Applicable Law

rfb77 operates as a safe and reliable platform. We keep all transactions secure by following SSL encryption and fair play principles.

Eligibility and Registration

To create and use an account on the rfb77 platform, the following conditions must be met:

2.1 Age Requirement

We may request necessary documents at any time to verify your age. If age cannot be verified, the account may be suspended or closed.

2.2 One Account Policy

Each person may open only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses will be cancelled.

2.3 Registration Information

You must provide accurate, complete and up-to-date information at the time of registration. rfb77 reserves the right to close an account at any time if false or misleading information is provided.

• Full legal name (as per national identity card)
• Active mobile number
• Correct date of birth
• Valid payment method details

Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party is strictly prohibited.

3.1 Account Security Responsibility

• You are personally responsible for all activities carried out on your account.
• Use a strong password and change it regularly.
• If you suspect unauthorized access, notify our support team immediately.
• Avoid logging in on public devices or networks.

3.2 Verification Process (KYC)

rfb77 may complete an identity verification (KYC) process before processing financial transactions. Withdrawals may be put on hold if the required documents are not provided.

Deposits and Withdrawals

rfb77 ensures safe financial transactions through Bangladesh's most widely used mobile banking methods.

4.1 Payment Methods

Accepted payment methods: bKash, Nagad, Rocket, Upay.

4.2 Deposit Limits

4.3 Withdrawal Limits and Timeframe

• Withdrawals can only be made through the same payment method used for the deposit.
• The source of deposit and the withdrawal method must belong to the same person's account.
• Wagering requirements must be met before withdrawing bonus balances.
• Withdrawals may be temporarily delayed if additional verification is required.

4.4 Currency

All transactions are conducted in Bangladeshi Taka (৳ / BDT). rfb77 does not charge any currency conversion fee.

Bonuses and Promotions

rfb77 offers various types of bonuses and promotional offers. Accepting these offers is subject to the conditions below.

5.1 Welcome Bonus

5.2 General Bonus Terms

• Each bonus offer has its own wagering requirements, which are stated in the offer details.
• If a withdrawal is made before completing the bonus wagering, the bonus will be cancelled.
• Winnings earned using bonus funds can be withdrawn as cash, but only after the wagering requirements have been met.
• Misuse of bonuses by the same person, family, household, device or IP address is prohibited.
• rfb77 reserves the right to withdraw or modify any bonus at any time.
• Bonus offers apply only to holders of valid accounts.

5.3 VIP Program

rfb77 offers four VIP tiers:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

You can be promoted to a higher VIP tier based on regular gaming activity. Each tier has its own benefits, which can be viewed in detail on the account page.

Gaming Rules

Sports betting, live casino, slots, fishing games and other games are available on rfb77. Each game category has its own specific rules.

6.1 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled (except in the case of a cancelled event).
• If a game is interrupted mid-way due to a technical issue, rfb77's decision will be considered final.
• Betting results for sports events will be determined based on the official results of the relevant body (ICC, FIFA, BPL board, etc.).

6.2 Game Fairness

All games on rfb77 follow fair play principles. Games from world-class game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming and NetEnt are available on our platform.

6.3 Technical Issues

rfb77 is not responsible for losses caused by server errors, power outages or internet connection problems. However, in the event of a proven technical fault, rfb77 will take reasonable steps to protect the user's interests.

Prohibited Activities

The following activities are strictly prohibited on the rfb77 platform and violating them will result in immediate account closure:

• Using the platform for money laundering or illegal transfer of funds.
• Betting or gaming using bots, scripts or automated software.
• Deliberately exploiting any error or bug and not reporting it to rfb77.
• Operating multiple accounts to fraudulently take advantage of the bonus system.
• Manipulation or fraudulent activity in any game or betting system.
• Attempting to gain unauthorized access to another user's account.
• Colluding with other users against the platform.

Account Closure and Suspension

8.1 rfb77's Rights

rfb77 reserves the right to temporarily suspend or permanently close any account, without prior notice, for any reason, in particular:

• In the event of a breach of any provision of these Terms.
• In the event of providing false or incomplete information.
• If fraudulent activity is suspected.
• In the event of an age requirement violation.
• In response to a request from law enforcement authorities.

8.2 User Rights

You may voluntarily close your account at any time by contacting our support team. Any remaining balance may be withdrawn before account closure, subject to wagering requirements being met.

Limitation of Liability

rfb77's liability is limited to the maximum extent permitted by law. rfb77 is not responsible for:

• Loss caused by internet disconnection.
• Third-party service failures (including payment gateways).
• Service disruptions caused by uncontrollable events (force majeure).
• Loss caused by issues with the user's own device or software.
• Financial losses from gaming — the user is fully aware of the risks involved in gaming.

Privacy & Personal Information

rfb77 gives the highest priority to protecting users' personal information. To learn more about how we collect, store, and use data, please read our Privacy Policy.

10.1 Data Protection

• All personal and financial information is protected with SSL encryption.
• Your information is not sold or transferred to third parties.
• Information is not disclosed except in response to valid requests from law enforcement agencies.
• Information may be used for fraud prevention and KYC verification.

Responsible Gaming

rfb77 takes responsible gaming very seriously. We believe gaming is for entertainment, not a source of income.

11.1 Self-Limit Settings

Our platform provides users with deposit limits, session time limits, and self-exclusion options. To learn more about these tools, visit our Responsible Gaming page.

11.2 Minor Protection

Parents are requested to monitor children's device usage and use parental control software to prevent minors from accessing gambling sites.

Changes & Amendments to Terms

rfb77 reserves the right to change, add to, or cancel these terms at any time. We will provide advance notice for significant changes.

12.1 Notification Methods

• Publishing a notice on the platform.
• Sending an SMS to the registered mobile number.
• Sending a message to the account inbox.

Continuing to use the platform after changes take effect will be considered acceptance of the new terms. If you do not agree to the updated terms, you may close your account.

Dispute Resolution

Any dispute between rfb77 and a user will first be addressed through an attempt at a friendly resolution.

13.1 Complaint Process

• First, contact our support team via 24/7 live chat.
• Send a detailed complaint by email: [email protected]
• You will receive an initial response within 7 business days of submitting your complaint.
• Complex matters may take additional time to resolve.

13.2 Final Decision

In the event of a dispute, the decision of rfb77's management team will be considered final. However, the user's legal rights will not be affected in any way.

Contact

If you have any questions about these terms, contact us:

• Live Chat: Available 24/7, support is available in Bengali.
• Email: [email protected]

Our support team is always ready to answer all questions in Bengali.