rfb77 Privacy Policy
Your personal information matters greatly to us. rfb77 always keeps your data secure through SSL encryption and strict security measures.
Introduction and Scope
rfb77 ("we", "our", "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. We believe your privacy is a fundamental right. This privacy policy ("Policy") applies to our website https://rfb77.cam and all services connected to it.
This policy describes what types of information we collect, why we collect it, how we store and use it, and what steps we take to protect your data. If you have any questions or concerns about our privacy policy, you can contact us at [email protected].
This platform is intended only for those aged 21 or older. Collecting information from minors is not our intention and goes against our rules.
Information We Collect
We may collect various types of information in various ways. Details are provided below:
2.1 Information You Provide Directly
When you register an account on rfb77 or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact number
- National ID or passport number (for identity verification)
- Current address
- Financial transaction details — such as information related to bKash, Nagad, Rocket, and Upay accounts
- Login credentials (passwords are stored in encrypted form)
2.2 Automatically Collected Information
When you use our site, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Operating system
- Time, date, and duration of site visits
- Which pages you viewed and what actions you took
- Information obtained through cookies and similar tracking technologies
2.3 Information Received from Third Parties
To verify identity, prevent fraud, and ensure responsible gaming, we may sometimes receive confirmation information about you from trusted third parties. In such cases, those third parties operate under their own privacy policies.
Purpose of Using Your Information
rfb77 uses your information for the following purposes:
3.1 Service Operations
- Creating, managing, and maintaining your account
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Managing the VIP program and providing its benefits
- Storing gaming history and transaction records
3.2 Security and Compliance
- Identity verification and age confirmation (21+)
- Preventing fraud, money laundering, and other illegal activities
- Implementing responsible gaming policies
- Meeting legal obligations
3.3 Communication and Support
- Providing customer support in Bengali via 24/7 live chat
- Sending notifications about important updates, policy changes, or transactions
- Sending promotional emails and offers where you have given consent
3.4 Service Improvement
- Analyzing and improving user experience
- Identifying and resolving technical issues
- Developing new products and features
Cookies and Tracking Technologies
rfb77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and security; these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Used to analyze site traffic and usage.
You can disable non-essential cookies from your browser settings, though this may limit some features of the site.
Information Sharing and Disclosure
We do not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Providers
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology infrastructure management. These providers process data according to our instructions and under strict confidentiality agreements. They may not use this information for their own purposes.
5.2 Legal Obligations
If required by court order, government regulatory authority directive, or legal obligation, we are required to provide information to the relevant authorities.
5.3 Fraud Prevention
If fraud, money laundering, or other illegal activity is suspected, information may be provided to the relevant authorities or industry bodies.
5.4 Business Transfers
If there is a significant change to rfb77's business structure (such as a merger or acquisition), your information may be transferred to the new entity. In that case, this privacy policy or an equivalent policy will continue to apply.
Data Security Measures
rfb77 adopts industry-standard technical and organizational measures to ensure the security of your information:
- SSL Encryption: All data transmission on the site is encrypted using SSL/TLS technology.
- Password Hashing: Your password is never stored directly; only an encrypted hash is kept.
- Access Controls: Only authorized staff can view the information necessary for their specific role.
- Firewall and Security Monitoring: The system is monitored around the clock.
- Regular Security Audits: Regular checks are conducted to identify vulnerabilities.
- Data Backups: Regular backups of data are maintained in a secure and encrypted manner.
Data Retention Period
We retain your information for as long as it is needed:
- Information for active accounts is retained while the service is in use.
- Even after an account is closed, financial and identity-related information may be retained for as long as necessary for legal obligations, dispute resolution, and fraud prevention.
- Transaction records are retained for legally required periods.
- Once the retention period ends, information is deleted securely.
Your Rights
You have the following rights regarding your personal information:
8.1 Right of Access
You may request to know what information we hold about you.
8.2 Right to Rectification
You have the right to request correction of any inaccurate or incomplete information in your records.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may be retained due to legal obligations or operational requirements.
8.4 Right to Restrict Processing
In some cases you may request that the processing of your information be restricted.
8.5 Right to Opt Out of Marketing Communications
You may request to unsubscribe from promotional emails or notifications at any time.
Responsible Gaming and Data
rfb77 gives the highest priority to responsible gaming. We specifically monitor information related to your gaming behavior in order to identify signs of problematic gaming and provide support when needed.
You can set deposit limits or suspend your account for a specific period yourself if you wish. Information collected for this purpose is used solely for your protection. For more details, visit our Responsible Gaming page.
Third-Party Links
Our website may sometimes contain references to third-party websites. These third-party sites are governed by their own privacy policies, for which rfb77 is not responsible. We recommend reading the privacy policy of any such site before accessing it.
Policy Changes
We reserve the right to amend this privacy policy due to legal requirements, service changes, or business reasons. For any significant changes, we will send a notification to your registered email address and/or clearly announce it on the website.
Continuing to use the site after any changes means you are considered to have accepted the updated policy. The "Last Updated" date at the top of the page always indicates the most recent version.
Contact
If you have any questions, complaints, or requests about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Bengali support available 24/7 on the website
We will endeavor to respond to your inquiry within a reasonable time.
To learn about other policies on our site, visit the Terms and Conditions and Responsible Gaming pages.